About Us

Welcome to Hand Picked Sneakers, an independent online sneaker retailer based in Hialeah, Florida, serving customers throughout the United States.

We offer a curated selection of sneakers, with a focus on Air Jordan styles, popular silhouettes, distinctive colorways, and selected collaboration releases. Our goal is to make sneaker shopping simple and transparent by providing clear product information, straightforward store policies, and responsive customer support.

Our Selection

Our collection changes over time based on availability and may include:

  • Air Jordan 1
  • Air Jordan 3
  • Air Jordan 4
  • Air Jordan 5
  • Air Jordan 11
  • Other Jordan models
  • Selected collaboration releases
  • Other popular sneaker styles and releases

Product selection and availability may change over time. Current product details, available sizes, images, prices, and inventory status are displayed on the applicable product pages.

Our Independent Business

Hand Picked Sneakers is an independent retailer. We are not affiliated with, sponsored by, endorsed by, or authorized by Nike, Inc., Jordan Brand, or any other footwear brand featured on our website.

Product Information

We aim to provide clear and useful information for every product listed on our website. Product pages may include:

  • Product name
  • Brand and model
  • Available sizes
  • Colorway
  • Style or model code
  • Product images
  • Current price
  • Availability
  • Condition or included-item information, where applicable

Please review the product description, sizing information, images, availability, and other details carefully before placing an order.

If a product has specific condition details, packaging information, missing accessories, or other relevant characteristics, those details will be stated on the applicable product page.

Product Review and Preparation

Before shipment, orders may be reviewed for listing accuracy, product condition, size, and packaging.

This review is intended to confirm that the item corresponds to the information shown on the applicable product page. It does not represent an affiliation with, authorization by, or endorsement from the brand shown on the product listing.

Our Shopping Experience

We believe online sneaker shopping should be simple, clear, and easy to understand. Customers can review information about:

  • Product details and availability
  • Order processing and shipping
  • Delivery estimates and tracking
  • Returns and refunds
  • Payment methods
  • Privacy practices
  • Terms of service
  • Customer support

Our store policies are available on the website so customers can review the applicable terms before completing a purchase.

Shipping and Delivery

We currently ship to eligible physical addresses within the United States only.

Available shipping options, applicable charges, order processing times, estimated delivery times, tracking information, and shipping restrictions are explained in our Shipping Policy.

Once an order has shipped, tracking information will be provided by email.

Returns and Refunds

Eligible items may be returned in accordance with our Refund Policy.

Customers may request a return within 30 calendar days after delivery, subject to the eligibility requirements, exclusions, return shipping terms, and refund procedures described in our Refund Policy.

Payments

Available payment methods are displayed during checkout.

Information about payment processing, billing details, refunds, and transaction-related terms is explained in our Payment Policy.

Customers are responsible for providing complete and accurate billing and shipping information when placing an order.

Customer Support

Our customer service team is available to assist with questions about products, orders, payments, shipping, delivery, returns, and refunds.

If you need clarification about a product or store policy, we encourage you to contact us before placing an order.

Contact Us

If you have questions about our products, policies, or an existing order, please contact us:

Hand Picked Sneakers
Website: https://handpickedsneakers.shop
Address: 8200 W 33rd Ave, Bay 15, Hialeah, FL 33018, United States
Phone: +1 305-499-0078
Email: info@handpickedsneakers.com
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM CST

Thank you for visiting Hand Picked Sneakers.